Privacy Policy

Who We Are

TheMedius.ai (“we,” “our,” “us”) operates a platform that helps financial institutions manage and recover NPAs using AI. We respect your privacy and handle your data responsibly.

What We Collect

- Information you give us: Name, email, phone, and any details you submit via forms, sign-ups, or support.
- Institutional/Case data: Details provided by partner institutions to deliver our services (e.g., account, case, or borrower-related data).
- Automatic info: IP address, browser type, device details, site usage, and analytics via cookies or similar tech.

Why We Collect It

- To provide and improve our services.
- To communicate with you (support, updates, alerts).
- To meet legal, compliance, and security requirements.
- To send marketing updates only if you’ve consented.

How We Use and Share Data

We use your information strictly for the above purposes.
We may share data with trusted service providers (e.g., hosting, analytics, communication) under confidentiality agreements.
Disclosure may occur if required by law, regulation, or legal process.

Security Measures

We follow reasonable security practices to protect your data from unauthorized access, alteration, or loss, using technical and organizational safeguards.

Your Rights

You can:
- Access, correct, or update your data.
- Withdraw consent or request deletion (subject to lawful retention).
- Raise questions or concerns about how your data is handled.

To exercise these rights, Contact Us↗

Cookies & Tracking

We use cookies and similar technologies for essential functionality, analytics, and performance. You can manage cookies via your browser settings.

Retention

We keep data only as long as needed for service delivery, legal, or compliance purposes, then securely delete or anonymize it.

Children’s Privacy

Our services are not directed at minors. We do not knowingly collect data from children.

We respect your privacy. We only collect the essentials (like your name, email, and usage info) to provide and improve our services. No selling, no surprises.